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Contact us

Customer Support Availability

At FanDuel Australia, we understand that you may need assistance with your account or have questions about our services. We are committed to providing you with the best possible support experience.

Live Chat Support

Unfortunately, we do not currently offer live chat support. However, you can reach out to us through email.

Help-Centre Access and FAQ References

If you're looking for general information about our services or policies, please visit our help centre, where you'll find a comprehensive collection of FAQs and guides.

Verification Support

In case you need assistance with account verification, please reach out to us via with your question. We will do our best to respond as soon as possible.

Technical Support

If you are experiencing technical difficulties with our website or services, we recommend checking our help centre first for troubleshooting guides and FAQs.

Responsible Gambling Assistance

As responsible gambling is an important issue, please note that FanDuel Australia supports responsible gaming practices. If you feel like your gaming habits are becoming problematic, we encourage you to visit the National Gambling Helpline at or access counselling through the website of a trusted gambling support organization.

Escalation Guidance

In case our initial response does not resolve your issue, please let us know and we will escalate it for further investigation. We strive to maintain clear communication throughout this process.

Account-Security Assistance

To ensure that your account remains secure, never share sensitive information such as passwords or login credentials with others.

Mobile and Desktop Support Accessibility

Our website is designed to be accessible on both mobile devices and desktop computers. If you encounter any issues while accessing our services via either platform, please contact us for further assistance.

Preferred Contact Methods

For general inquiries, we recommend using email. We will respond as soon as possible.

Self-Service Help Options

Before reaching out to customer support, consider trying our self-service options. You can find these on the top navigation menu of our website.

Response Expectations and Support Hours

We strive for timely responses but cannot guarantee a specific response time due to operational volume. Unfortunately, we do not have 24/7 availability as stated in some sections of this content.

Disclaimer: The above Contact Us page has been generated based on the provided source material and its constraints. FanDuel Australia customers seeking support should be aware that their contact options may vary depending on jurisdiction and regulation.

If you need help with your account or services, please reach out to us for further assistance.

Please note, we cannot provide any information about specific countries that are restricted as per the original content.

It's possible, but not explicitly confirmed in this source material that there could be multiple contact methods, operating hours, social media options available.